Join InboundAV

As an expert in business analysis and the MarTech/ SalesTech/ ServiceTech space using HubSpot, you will consult with clients around their business needs, compiling strategy and technology architecture, configuring technology, and managing a changing schedule.

Day-to-day tasks include consulting on CRM and CX projects and proposing solutions aligned with client goals, business requirements, and processes. The Sr. HubSpot specialist strategizes and implements marketing, sales, and service processes. They are also proficient with automation programs and working on improving, or configuring, complex technology solutions.

The Sr. HubSpot Specialist is involved in integration projects and works closely with other Inbound AV team members, aiding in the completion and delivery of projects to clients. The HubSpot Specialist provides reporting and insights to the team, ensuring integrated reporting across tech solutions.

The Sr. HubSpot Specialist maintains and updates their knowledge of new technology features, products, and updates to existing features, keeping Inbound AV informed of any changes or updates.

Key Skills

Experience
Experience 2+ years of HubSpot use and experience in a consulting/specialist role working with clients.

Strategy
A solid understanding of Inbound Marketing/Customer Experience Marketing to facilitate lead generation, nurturing, and implementation, with experience using marketing methodologies and practices.

Technical Knowledge
Understanding and ability to grasp our technology stack i.e. HubSpot, Asana, Slack, G-Suite, Excel. Common HubSpot integrations such as GoToWebinar, Salesforce, Microsoft Dynamics, Vidyard, Zoom, WordPress, Stripe, PandaDoc, DocuSign, Quickbooks, etc.

Communications
Superb written and oral communications, with an understanding of how to communicate with all stakeholders and possessing an aptitude for high-level client presentations.

Business Acumen
An understanding of agile marketing and the talent to grasp and adopt ever-changing processes. Takes the initiative to continually look for new and better habits of communication.

Results Driven
Passionate and focused on delivering quality results, with an eye for detail when managing fast-moving and short lead-time requests or many different projects at once.

The SEO specialist is responsible for managing all SEO activities, such as content strategy, link building, and keyword strategy to increase rankings on all major search networks. The SEO Specialist also manages all SEM campaigns on Google, Yahoo, and Bing in order to maximize ROI.

Duties & Responsibilities

• Conduct tests, collect/analyze data and results, and identify trends/insights in order to achieve maximum ROI in paid search campaigns.
• Track, report, and analyze website analytics, PPC initiatives, and campaigns
• Manage campaign expenses, staying on budget, estimating monthly costs, and reconciling discrepancies.
• Optimize copy and landing pages for search engine marketing.
• Perform ongoing keyword discovery, expansion, and optimization.
• Research and implement search engine optimization recommendations.
• Research and analyze competitor advertising links.
• Develop and implement link building strategy.
• Work with the development team to ensure SEO best practices are properly implemented on newly developed code.
• Work with editorial and marketing teams to drive SEO in content creation and content programming.
• Recommend changes to website architecture, content, linking, and other factors to improve SEO positions for target keywords.
  
  Requirements
• Proven SEO experience
• Proven SEM experience managing PPC campaigns across Google, Yahoo, and Bing.
• Solid understanding of performance marketing, conversion, and online customer acquisition
• In-depth experience with website analytics tools (e.g, Google Analytics, Google Data Studio, NetInsight, Omniture, WebTrends)
• Preferred experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite)
• Experience with A/B and multivariate experiments
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Knowledge of ranking factors and search engine algorithms
• Up-to-date with the latest trends and best practices in SEO and SEM
• Preferred BS/MS degree in a quantitative, test-driven field

The Account Manager (AM) is the primary point of contact with clients. They are responsible for understanding and knowing the difference between client wants, needs, expectations, and essential requirements. The AM is able to define project scope, deliverables, and price these to obtain a formal Statement of Work (SOW) with the customer. The AM is responsible for communicating the essential project requirements stated in SOWs to Project Managers (PM) in order to maximize the value of the product resulting from the work of the InboundAV team. The AM clearly expresses project backlog elements to ensure with PM that the backlog achieves deliverables and intended purpose.

Job Responsibilities

• Collaborates with the Director of Client Success and customers to develop a roadmap and drive products/features from concept to launch in a fast-paced environment.
• Works with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement.
• Turns data insights into products with actionable outcomes for the customer.
• Works in an agile environment and continuously reviews needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
• Partners with other Inbound AV leadership to inform the product’s vision, strategy, features, and prioritization.
• Develops, owns, and executes product roadmap.
• Works with the PM to define the user experience, support, and monitoring for customers.
• Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.
  
  

• Balance of technical knowledge and business acumen.
• Must be proficient in English, both verbally and in a written format.
• Self-starter with excellent project management skills and ability to multi-task effectively.
• Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
• A high degree of organization, individual initiative, and personal accountability.

• At least one year of experience in Project/Account Management.
• Proven track record of delivering data-driven solutions with a customer-first mindset.
• Established background in launching software or services in partnership with engineering teams, as well as a high degree of proficiency in prototyping and iterative development.
• Experience with WordPress, HubSpot, and E-Commerce solutions is preferred.

The Project Manager (PM) is responsible for various projects assigned to them, including coordination with team members and completion of projects within expected time constraints, budget, and quality. The PM is also responsible for ensuring that Inbound AV team members have all resources required to complete projects in a timely and efficient manner. The PM reports to the AM and any other key individual also responsible for projects they are assigned to.

Responsibilities

• Ensure deliverables are of the highest standard of quality and meet all requirements/expectations.
• Ensure deliverables on time, within budget, and scope.
• Delegate tasks to appropriate Inbound AV team members, to their respective skills, experience, and time availability.
• Guarantee that all Inbound AV team members have the necessary resources required to finish work of the highest standard, meeting all requirements, within the established time frame.
• Develop achievable plans within resource constraints.
• Report to management when necessary.
• Communicate any issues the project encounters or will likely encounter, to appropriate parties.
• Communicate expectations and requirements of projects assigned to Inbound AV team members.
• Continuously develop outstanding leadership skills.
• Monitor and document the progress of each project assigned.

• Strong organization skills and attention to detail.
• Ability to manage multiple projects efficiently at once.
• Ability to think critically and overcome challenges clients face.
• Time management skills.
• Excellent verbal and written communication skills, as well as strong interpersonal skills.
• Strong knowledge of platforms used by Inbound AV, with training provided if necessary.
• Enthusiastic to learn and to continuously improve existing skillset.

Experience

• Project management experience. It is necessary to show an enthusiasm for learning new skills and improving the existing ones.
• Experience working as a team leader.
• Having experience that reflects problem-solving skills and the capacity to be resourceful in urgent situations.

We’re looking for a bilingual English/Spanish NodeJS developer to join our team who has experience connecting APIs and building automations to meet various clients’ needs.

The Backend NodeJS Developer specializes in the design, implementation, functional core logic, performance, and scalability of pieces of software, or systems, running on machines that are remote from the end-user. Working behind the scenes, the successful back-end developer demonstrates a blend of technical expertise and persistent curiosity with a methodical, analytical mindset. The Backend NodeJS Developer is comfortable working alongside our team of designers, other developers, and project managers. The Backend NodeJS Developer is able to act independently in the design and development of mission-critical websites, applications, and layers of infrastructure. This role often requires integration with a vast array of services such as databases, data storage systems, caching systems, logging systems, email systems, etc.
Desired skillset:
- Minimum 5 years JS coding experience - Minimum 3 years NodeJS experience
- Strong API experience (OAuth, REST, GraphQL, etc)
- Experience with the AWS ecosystem is a big plus (Lambda, CDK, DynamoDB, Elasticsearch, etc)
- TDD coding approach (we use Jest)
- TypeScript experience required
- Experience working with a variety of databases (DynamoDb, MongoDB, MySQL, and others)
- Familiarity with various tooling (ESLint, CI, GitHub, and all that jazz)

We would like to see an active StackOverflow profile or similar as well as some GitHub repos.
More interested in an active problem-solving and learning attitude than direct code experience.

Payment based on experience.
This is a long-term position though initial weekly workload might vary DM with portfolio (Resume, Github, LinkedIn, StackOverflow, etc)

The front-end developer is responsible for creating the look, feel, and interactive components of client websites. They translate designs into crisp code and build thoughtful experiences centered around Inbound AV clients and client experiences. This position works alongside our web team of designers, account managers, and other developers. Some of the functions of the Frontend ReactJS Developer include, but are not limited to: determining customer needs, brainstorming solutions, generating website mockups/prototypes, presenting prototypes to clients, and developing/optimizing live platforms.  Our team is searching for a bilingual English/Spanish ReactJS developer who will be primarily responsible for updating and maintaining our NextJS/GraphQL dashboards.

Role

• Create design and user-focused experiences
• Build personalized and customized features for customers
• Maintain up-to-date knowledge of industry trends and advancements
• Develop standard code that can serve as the foundation of future projects
• Perform tasks accurately and up to our quality standard
• Ability to ensure a site is compatible with multiple types of media

Responsibilities

• Collaborate with web designers and back-end designers to complete projects
• Responsible for the site’s aesthetic, as well as its function. 
• Create wireframes and mockups of site/application designs
• Turn feedback into custom solutions for client needs
• Optimize apps/sites to improve performance and efficiency
• Author technical documentation
• Familiarity with project management and time-tracking applications and being willing and able to accurately log work hours in a timely fashion.