How to Create a Customer Journey Map
Learn how to create a Customer Journey Map and understand your buyer's needs. Identify gaps, improve sales, and retain customers. Read more.
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Customer Service
Maximizing Customer Satisfaction with HubSpot Service Hub
Easy-to-use customer service software can save your business money by keeping your customers happy and engaged.
New Features Added to Sales & service Hub
HubSpot’s latest improvements focus on increasing functionality of their Professional products. Here’s what’s new for Sales and Service Hub: Playbooks, call transcription & coaching, and inbound...
Top 5 Tools that Can Improve Your Business's Customer Service
Looking for ways to improve and streamline your customer service? Check out orur top 5 must-haves for developing a great customer service framework.
Improving Customer Service at Scale With Inbound Methodologies
This article will break down how any business can utilize inbound customer service strategies to provide authentic customer service at scale.
HubSpot’s Free Tools for Service Professionals
If you want to provide prime customer service, your first step is obtaining a single source of truth on your customer data. Hubspot’s CRM (customer relationship management) products are a great...